The World Bank has approved two grant packagesMore today for supporting social accountability in some of the key public services, including health centers, primary schools and local governments in 10 of the provinces. Cambodia. According to a press release from the World Bank on March 20, 2020.

There has been considerable improvement in public access in Cambodia over the past few years. The quality of the service remains a challenge. Direct feedback from users who know about these services, especially from the general public, is a key driver. Give public services a better quality of service around the world.

The first $ 5.95 million grant package was approved to World Vision International for action. Social accountability involves recruiting community facilitators to help inform people about services they are entitled to and About using the Web Harrowing public funds. The facilitator will develop a scorecard for citizens to evaluate the quality of public services and provide consensus on a number of joint action plans with Providers for continuous quality improvement of services.

A second grant package of US $ 1.72 million was provided to the Secretariat of the National Committee for Democratic Development Sub-national level for enhancing the capacity of government service providers to inform the public about the functioning and use of funds by the Commission This sub-committee will be in better response to the comments of the people.

"Enhancing civic engagement is the focus," said World Bank Country Manager in Myanmar. Pay attention to one of the key areas in the World Bank's Partnership Framework in Cambodia. The World Bank considers the government's social accountability framework an important general effort to complement education investment. Health, water supply and other services through a systematic and sustainable approach to mobilize people to participate and strengthen their capacity. Authorities National aims to require service providers accountable in fulfilling its functions.

The two grants aim to support the implementation of the second phase of the Social Accountability Framework, which runs from 2019 to the year. 2023. This framework is central to the government's decentralization program aimed at strengthening the government's response to The needs of the people. This project is a joint initiative of government and civil society and is under the supervision of the Partnership Steering Committee (PSC). Ministry of Interior and NGO representatives as co-chairs. The Committee is composed of members from various ministries of the Ministry of Interior – Ministry of Interior, Youth and Sport, Health, Economics and Finance, Industry And Handicrafts, and Public Works and Transportation – and civil society representatives.

HE Ngan Chamroeun, Secretary of State of the Ministry of Interior and Chairman of the Secretariat of the National Committee for Sub-National Democratic Development “The Royal Government has a strong political commitment to implement the ISAF Accountability Framework to empower citizens, strengthen national security Partnering with sub-national administrations and citizens and expanding their accountability to improve public service delivery. He added: "The expansion of ISAF's coverage will further enhance the ability of sub-national governments to provide services. Publicize more Effective and more accountable and responsive to the evolution adapted to the needs of the state and the private sector in the future. '
Projects under this partnership cover public service providers, including schools and health centers, communes, districts and administrations. Cities in 10 provinces are Banteay Meanchey, Siem Reap, Preah Vihear, Kampong Thom, Kampong Chhnang, Kandal, Prey Veng, Svay Rieng, Kep, and Sihanouk.

"Based on the experience and the experience," said Daniel Selvanayagam, Director of World Vision Cambodia The achievements we have made over the years, I believe, will help to strengthen the public service's response to Meet the needs of service users. He added: "This social accountability framework is a new era of public service that comes with promotion. "There is constructive dialogue at the grassroots level to make lasting changes in the delivery of public services, especially for vulnerable groups."

Both grants are administered by the World Bank and funded by the Heritage Foundation for Social Accountability and Services In Cambodia (Cambodia Social Accountability and Service Delivery Trust Fund) with the support of the German and Swiss governments. By: Wisdom